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Supporting The Roy Castle Lung Cancer Foundation

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Promota

CODE OF CONDUCT

  1. Member companies have a duty of fair dealing with their customers.
  2. Member companies shall not do anything which damages the reputation or integrity of the advertising gift trade generally.
  3. Member companies shall not knowingly undermine the relationships of other members with their customers by any means other than those of fair competitive practice.
  4. Member companies which submit quotations to customers shall state for how long the prices are valid, and what ancillary charges such as artwork or delivery costs, are extra.
  5. Member companies supplying samples must ensure that these are a true example of the goods to be supplied.
  6. Member companies are committed to supplying goods of acceptable quality, and to supplying them on time.
  7. Member companies shall not encourage customers to expect delivery dates that are unrealistic and unlikely to be fulfilled.
  8. Member companies shall acknowledge orders specifying reference numbers, quantities, colours, print details and agreed delivery dates.
  9. Member companies shall do all they can to make sure that delivery times, once agreed, are adhered to. Any deviations shall be notified to customers immediately.
  10. Member companies shall be responsible for advising customers of whatever details, weights and dimensions are required for export documentation.
  11. Member companies shall ensure that goods supplied, and their presentation boxes, are packaged so as to arrive undamaged. Bulk packaging must allow for the individual packaging of items if this is necessary for their preservation.
  12. Member companies shall ensure that any deviations in fulfilling orders outside acceptable limits of tolerance be rectified immediately and with priority.
  13. Member companies have a duty of fair dealing with their suppliers.
  14. Member companies shall ensure that orders to their suppliers are clear and, to prevent misunderstandings, shall include essential information such as product reference numbers, quantities, colours and prices, together with print instructions specifying process, text, size, colour and position.
  15. Member companies shall, if cancelling an order, reimburse the supplier for all reasonable costs incurred up to the time of the cancellation.
  16. Member companies shall adhere to terms of payment agreed with their suppliers.
  17. Member companies, if asked by a customer or another member to refer a dispute to an adjudicator appointed by PROMOTA, shall not unreasonably refuse to do so unless the matter is to be dealt with in a Court of Law. If the adjudicator appointed by PROMOTA is not acceptable to any of those involved in the dispute, they can agree on the appointment of another adjudicator provided that they pay for the service themselves.

 

 

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Testimonials

  • Just to say a big thanks to all at Wild Thang, the mugs and pens both look fabulous and thanks very much for meeting our very tight deadline as well! Thanks again! Syngenta.

     


  • Everything was brilliant……thank you for all that you & your team at Wild Thang did to make this happen.Director of Sales & Marketing.Marlin

     


  • I would highly recommend the team at Wildthang to anyone, they played a huge part in creating our company brand as well as designing and producing all of our corporate stationery. The service, product and value for money is first class.Director, Mattocks Grindley Chartered Accountants.

     


  • Umbro International Ltd have dealt successfully with Wild Thang for the last 3 years, previously I had dealt with Wild Thang at JJB Sports for a further 4 years. During this time I have, without fail, found them to be an extremely professional and highly competent organization. Any company or organization would benefit from their experience in the fields in which they operate. Head of Umbro Teamwear UK

     


  • Another job well done! When working with Wild Thang I can feel confident in the knowledge that they will follow the brief to deliver high quality products on time , at a price that’s right. No matter how tight the deadline, the job will be done on time with a friendly, efficient, and above all, professional service. I highly recommend Wild Thang’s services. Corporate Fundraising Manager. The Roy Castle Lung Cancer Foundation

     


  • Consistently offered a very comprehensive range of merchandise, given exemplary customer service & delivered best value we could source. I would have no hesitation in recommending Wildthang. Liverpool Primary Care Trust

     

  • radiocity96.7
    Wildthang are fast, efficient and always provide high quality merchandise no matter how short the deadline...

     

  • South Sefton NHS Primary Care Trust
    Wildthang have always delivered on time and to the highest standard...

     

  • Mercedes Benz
    A fast friendly and efficient sevice...

     

  • babycream
    Their professionalism, creativity and energy is a breath of fresh air, nothing is too much trouble....

     

  • Classic American
    Wildthang provided us with a friendly and efficient service, and are always happy to deal with our requests no matter how big or small they are.

     

  • Four Four Two Magazine
    We are amazed at the quality, design and value of the kits and teamwear offered. The range is truly impressive, well done!

Click HERE for more testimonials!

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